Frequently Asked Questions
Everything you need to know about using Finzen, privacy, and core features.
What is Finzen and what is it for?
Finzen is a personal finance mobile app designed to help you regain clarity and control over your daily finances. With Finzen, you can log income and expenses, group transactions into visual categories, manage subscriptions and recurring bills, and clearly understand where your money goes each month.
How do I create an account in Finzen?
To start using Finzen, simply download the app on your smartphone, enter your email address, and choose a secure password. You will receive a verification email, and your financial data will be safely synchronized in your private account.
How do I record an expense?
Logging an expense takes seconds: tap the “New transaction” button, enter the amount using the integrated numeric keypad, pick a category (such as groceries, transport, entertainment, etc.), add an optional description, and tap “Save”. The expense is immediately computed into your monthly balance.
How do I record income?
From the “New transaction” button, switch the selector to income, enter the amount received (e.g., your paycheck or a freelance gig), select the date and category, and confirm. It will be added to your monthly income total.
Can I organize my expenses by categories?
Yes. Finzen comes with essential categories pre-configured and allows you to categorize every expense so you can see your spending breakdown on the interactive monthly donut chart.
Can I manage recurring subscriptions and bills?
Yes. Finzen lets you set up recurring bills and periodic subscriptions (such as rent, streaming services, gym memberships, or utilities) so you can anticipate upcoming charges and avoid surprises.
Does Finzen automatically link to my bank account?
No. Finzen is purposefully built on mindful tracking and uncompromising privacy: it does not link to banking APIs and never asks for bank credentials. Manual logging keeps your bank passwords completely safe and builds conscious financial habits.
How can I reset my password if I forget it?
On the login screen of the application, tap “Forgot password?”. Enter your email address and you will immediately receive a secure link to reset your credentials.
How do I permanently delete my account and data?
You can request total account deletion at any time. Visit our Account Deletion page or email hello@finzen.app with the subject “Finzen Account Deletion Request”. Once verified, all your records will be permanently removed.
How can I contact customer support?
You can email our official support team at hello@finzen.app or submit the form on our Contact page. We respond to all inquiries as promptly as possible.
Still have questions?
We are here to help clarify any details or hear your feature requests.