Account & Data Deletion
You hold complete control over your data. Follow the simple steps below to request the permanent deletion of your Finzen account.
Do you wish to delete your Finzen account?
Click the button below to generate a pre-formatted email to process your deletion request with our team.
Or send an email manually to: hello@finzen.app with the subject “Finzen Account Deletion Request”.
How the deletion process works
Submit the request
Send an email to hello@finzen.app with the subject “Finzen Account Deletion Request”, specifying your registered account email.
Identity verification
To safeguard your privacy and prevent unauthorized account deletion, Finzen may request a confirmation from the registered email address.
Manual processing & confirmation
Once ownership is verified, our team manually erases all user records from our production database (Supabase) and sends you a final email confirmation.
What information is erased upon completion?
User Account
Login credentials, email address, and authentication profile.
Income & Expenses
All monetary amounts, dates, notes, and recorded transaction entries.
Custom Categories
All custom tags, groups, and categories created in your profile.
Recurring Payments
Scheduled subscriptions, periodic reminders, and recurring bills.
Processing Times & Legal Retention
Estimated timeframe: Deletion requests are typically processed within [ESTIMATED TIMEFRAME: e.g. 30 calendar days — Pending confirmation by Finzen owner] upon identity verification.
Legal retention exceptions: Active data is erased permanently. Minimal transaction traces required by applicable tax or legal duties [LEGAL RETENTION PERIOD] may be retained in locked form strictly to attend potential statutory liabilities.
Questions regarding data deletion? Reach out to us at hello@finzen.app.